Terms of Service

  1. Acceptance of Terms
  2. By using the Paysonet platform, you agree to comply with and be bound by these
    Terms & Conditions. If you do not agree, please discontinue using our services immediately.

  3. Support
  4. Paysonet provides 24/7 customer support through the following channels:
    • Email: support@paysonet.ng
    • Phone: +234 816 621 3247
    • Address: 63, Ogunlana Drive, Surulere, Lagos
    • Users are encouraged to contact support for inquiries, technical assistance, or issue resolution.

  5. Ownership

    • Paysonet retains all rights, title, and interest in the platform, including intellectual property.
    • Users are granted a non-transferable, limited license to access the platform solely for its intended purposes.

  6. Warranty

    • Paysonet is provided "as is" and "as available."
    • No warranties are made regarding the uninterrupted or error-free operation of the platform.
    • Paysonet disclaims any liability for data loss, delays, or other unforeseen events arising from the use of the platform.

  7. Unauthorized/Illegal Usage

    • Users must not use the platform for fraudulent, illegal, or unauthorized activities.
    • Violation of these terms may result in account suspension, legal action, and forfeiture of funds.

  8. Payment & Refund

    • Deposits: All deposits are non-refundable and must be used exclusively for platform services such as payments or subscriptions.
    • Refunds: Refunds are issued only in cases of technical errors directly attributable to Paysonet, subject to review. (see Refund Policy)
    • Disputes: Filing unfounded disputes or chargebacks may lead to account termination.
    • Fraudulent Activities: Use of stolen or unauthorized payment methods is strictly prohibited and will result in immediate action.

  9. Free Balance / Coupon Policy

    • Free balance or coupons credited to user accounts cannot be withdrawn or transferred.
    • They must be used solely for platform transactions within the specified validity period.
    • Abuse of this policy may result in the forfeiture of free balances and other penalties.